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WHEN WILL MY ACCOUNT BE CHARGED FOR MY ORDER?
If your card is authorized, payment will be taken immediately, and you will receive an email confirming that your order has been successful.
If your card is not authorized, payment will not be taken, and we'll email to let you know.
WHAT CAN I DO IF THE PAYMENT FOR MY ORDER IS DECLINED?
If your payment has been declined, we suggest you first do the following:
Check the card details to make sure the information is correct.
Make sure you enter the security code correctly - that's the three digit number on the back of your card.
Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.
If you've checked all of the above, try paying with another card.
If you've tried all these and are still having problems, contact us with as many details as you can about the issue - including any error messages you receive and we'll try to resolve it as soon as we can.